• Appraisal Desk Coordinator

    Job Locations US-TX-Dallas
    Req #
    Administrative Support
    Location Name
    (Mortgage) Dallas, TX - Preston
  • Job Summary

    • Responsible for assisting in the daily functions of the Appraisal Desk to accomplish the required objectives as set out by department management
    • Responsibilities will include, but are not limited to scheduling and collecting resulting appraisal documents, coordinating various activities and information sharing among branches and appraisers as well as recordkeeping

    Essential Functions

    • Initiate and maintain consistent communication with appraisers and branches; providing various forms information including status and tracking data
    • Schedule appraisals through the department’s system of record
    • Monitor appraisal documentation inbox and upload incoming appraisals into the appropriate system
    • Follow up on order status with appraisers and branches
    • Monitors data for trends or issues which may effect on time delivery, quality or customer satisfaction, escalating to management as necessary
    • Maintain current records for appraisers’ licenses and applicable insurance

    Job Requirements

    • High School diploma required
    • Minimum 2 years administrative and/or customer service experience required; experience in the mortgage industry preferred
    • Excellent communication skills, both verbal and written
    • Demonstrated ability to interact effectively with various levels within the organization
    • Ability to demonstrate excellent detail orientation, critical thinking and analytical skills
    • Demonstrated judgment and decision making ability
    • Displays excellent time management, organizational and problem-solving skills
    • Strong customer service orientation
    • Ability to work well under pressure and meet deadlines
    • Excellent PC skills, including Microsoft Office suite

    About the Company


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