• Business Analysis Manager

    Job Locations US-TX-Dallas
    Req #
    Information Technology
    Location Name
    (Mortgage) Dallas, TX - Preston
  • Job Summary

    • Responsible for providing hands-on management and leadership on organizational initiatives to a team of Business Analysts, while actively participating as a seasoned Business Analyst for their own set of projects
    • Ensure that correct business functionality, requirements, and industry standards are addressed to provide the most efficient solutions

    Essential Functions

    • Provide leadership through delegation and management of Business Analysts
    • Oversee and manage the in-depth feasibility research, opportunity assessment creation and analysis of proposed projects
    • Act as a resource to provide guidance and education to others on the appropriate method of creating functional requirements
    • Assist in selecting and administering the requirements management tool
    • Establish project specific standards for requirements analysis and documentation that ensures compliance to customer standards while efficiently addressing project needs
    • Conducts regular meetings with Analysts to ensure consistent communication and that any issues are discussed
    • Plan staffing levels; work with Human Resources to recruit, interview, select, hire and employ an appropriate number of employees
    • Provide oversight and direction in the operating unit(s) in accordance with the organization’s policies and procedures; delegate responsibilities appropriately expecting accountability
    • Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
    • Lead employees to meet organization’s expectations for productivity, quality and goal accomplishment
    • Provide effective performance feedback
    • Manage the overall operational, budgetary, and financial responsibilities and activities of the department
    • Develops, plans, implements, and ensures administration of departmental goals and budgets
    • Empowers supervisors/managers to plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals
    • Make strategic business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures
    • Review performance data to monitor and measure departmental productivity, goal achievement, and overall effectiveness
    • Strategic partnering and communication with internal and external contacts (including senior leadership levels) as necessary to ensure expectations and timelines are met

    Job Requirements

    • Bachelors degree in Business, Computer Technology or Analytical techniques required
    • Minimum 8 years proven and progressive experience with business operations or systems development or equivalent, including awareness of industry trends, competitive pressures, changing business and operational needs and external influences required
    • Minimum 5 years experience Business Analysis experience required
    • Experience with System Development Life Cycle methodologies
    • Business Analysis certifications preferred
    • Prior supervisory experience preferred
    • Demonstrated knowledge of Business Process Re-engineering concepts and methods; multiple requirement gathering techniques and documentation including use case and user story development
    • Ability to work well under pressure and meet deadlines
    • Excellent communication skills, both verbal and written
    • Excellent inter-personal, conflict management skills and the ability to handle delicate situations with diplomacy and tact
    • Excellent strategic thinking, business acumen, and accountability
    • Ability to establish strategic technical direction, translate concepts into actionable, implementation plans and identify technologies that improve productivity
    • Demonstrated excellent analytical skills and strong detail orientation
    • Demonstrated judgment, and decision making ability with the ability to negotiate and influence decision making
    • Excellent PC skills, including Microsoft Office suite
    • Displays excellent time management, organizational and problem-solving skills


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