• Systems Engineer

    Job Locations US-TX-Irving
    Req #
    2018-8681
    Type
    Full-Time
    Category
    Information Technology
    Location Name
    Irving, TX - Las Colinas (HTH)
  • Job Summary

    Hilltop Holdings is building a premier financial services company, dedicated to Integrity, Collaboration, Adaptability, Respect, and Excellence.  Our principles are the momentum that drives our actions, guides our decisions, and enables us to earn the confidence of the customers and communities we serve.  If you want to be a part of a team on the rise, Hilltop Holdings may be your next move forward.

     

    We currently have an open Systems Engineer role. This position is responsible for creating and maintaining operating system images, driver packages and task sequences as well as supporting equipment in a specific system environment(s) from design through implementation and support. Specific responsibilities include performing a wide variety of installation, configuration, upgrading of workstations, servers and other related soft/hardware in various environments. This role provides investigation, diagnostic testing, troubleshooting and repair/resolution of system hardware, software and infrastructure.

    Essential Functions

    • Create and maintain operating system images, driver packages and task sequences
    • Security update deployment
    • Application packaging and deployment
    • Asset intelligence and software update delivery
    • Good understanding of the SCCM infrastructure including boundaries and site server roles.
    • Complete configuration, installation and support of equipment in an environment conducive to the specifications of departmental or organizational needs
    • Troubleshoot and resolve system administration related issues, providing both on-site and remote support
    • Maintain software applications and operating systems
    • Managing assigned projects and program components to deliver services in accordance with established objectives and reporting to the appropriate stakeholders
    • Gather business requirements and translate to appropriate system requirements
    • Documentation of support instructions, processes, procedures, etc.
    • Responding to inquiries from staff, administrators, service providers, other internal departments and outside vendors to provide technical assistance and support
    • Generate reports as necessary regarding various systems
    • Other duties as assigned or required

    Job Requirements

    • High School Diploma required, Bachelor’s degree preferred
    • Minimum of 3 years of related experience
    • Complexity/problem-solving skills
    • Excellent written and verbal communication skills
    • Excellent organizational and time management skills
    • Ability to make decisions that have a noticeable effect department- and companywide
    • Regularly provide advice and recommend actions involving complex issues
    • Interpret and/or discuss information with others involving terminology or concepts not familiar to many people.
    • Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.
    • Solid knowledge in latest and relevant system platforms and administration
    • Demonstrated ability to interact effectively with various levels within the organization
    • Ability to demonstrate excellent detail orientation, critical thinking and analytical skills
    • Ability to deploy solutions in large scale environments
    • Demonstrated judgment and decision-making ability
    • Displays excellent time management, organizational and problem-solving skills
    • Strong customer service orientation
    • Ability to work well under pressure and meet deadlines
    • Excellent PC skills, including Microsoft Office Suite

    About the Company

    With $13.5 billion in assets and $1.9 billion in common equity as of September 30, 2017, Hilltop Holdings Inc. (NYSE:HTH) is a Texas-based diversified financial holding company specializing in banking, mortgage origination, financial advisory and insurance through its wholly owned subsidiaries, PlainsCapital Bank, PrimeLending, HilltopSecurities and National Lloyds.

    PlainsCapital Bank is the 6th largest Texas-based bank by deposits. PrimeLending is a mortgage originator ranked 6th in the U.S. for purchase units in 2015. On Jan. 1, 2015 Hilltop announced that it had completed its acquisition of Dallas-based SWS. SWS’s broker-dealer subsidiaries, Southwest Securities, Inc. and SWS Financial Services, Inc., became subsidiaries of HilltopSecurities. Hilltop also includes National Lloyds, a niche property and casualty underwriter providing homeowners insurance for low value dwellings. With origins dating back to 1948, National Lloyds has an established Texas presence and is based in Dallas, TX.

    The Hilltop Holdings family of companies employs approximately 5,500 people in approximately 475 locations in 44 states and the District of Columbia.

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